The Clerk/Receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
Essential Job Functions
Develops and maintains office forms and procedures, and assists with administrative tasks.
Answers central telephone system and directs calls accordingly.
Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
Operates listed office machines as required.
Prepares outgoing mail; sorts and distributes incoming mail.
Duplicates and distributes materials.
Composes, types and edits correspondence, reports, memoranda and other material.
Assists public with the use of department facilities.
Maintains office supply inventory.
Minimum Qualification Requirements
High school diploma or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping.
Valid Driver’s License