2018-01-10

Customer Advocate - Office of the President
Job Opportunity at Atlantic Pacific Group, Inc.

Posted on Jan 10

http://www.apgsearch.com    949-494-1420

Location: Anaheim, CA
Job Type: Full Time
Job ID: W4149854

Senior Mortgage Customer Advocate Needed for Office of the President - 3 Weeks Vacation
 
  • Are you interested in moving to a growing company where you can make a difference and have visability to the senior executives?
  • Are you someone who has extensive experience in mortgage services and understands loss mitigation, bankruptcy, foreclosure and HAMP?
  • Are you interested in solving problems, helping customers and having regular interaction with senior level company executives?
If you answered yes to these 3 questions, we want to talk to you.  Our client is a well established mortgage company who is seeking a senior customer service advocate for the office of the president.   To be qualified for this position you MUST have excellent communication skills, both written and verbal.  Outstanding follow up.  Specific experience in a customer advocate who has handled the most elevated calls or a paralegal backgroun.  Ideally, we are seeking candidates that have a legal background working for a law firm that supports mortgage servicing companies or have acted as a team lead or level 4 SPOC.  

This individual will be responsible for creating correspondence, doing internal research, getting to the root of the complaint and resolving the complaint.

4 year degree is preferred but not required.  

Please contact our office immediately if you feel that you fit these qualification and are ready to take a step into an organization with awesome benefits and excellent opportunity for growth!


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